Nuwave Pic - Faulty product and poor customer service.
I love the way it works but it eventually starts to trip the breaker and stops working. At first I thought there was a problem with the socket I was plugging it in to then realized it did this with every breaker.
Since I have 2 of them, it didn't make since why it was only 1 of the unit that was doing this. So finally I took both units to a friend who was an electrician and he said one of them was faulty. It was ridiculous trying to get it replace through nuwave's customer service.
They kept arguing that it was my wall socket, finally they replaced it after they made me pay the shipping and handling. I wonder how they would feel when they are responsible and get sued for catching someone's house on fire.
Reason of review: Poor customer service.
Monetary Loss: $32.
Preferred solution: I don't think I should have to pay for shipping when the product is faulty..
Nuwave Pic Cons: Product, Customer service re cancel order, Service.
Location: Des Moines, Iowa
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